I originally wrote this post in September 2012, and updated it at the end of November 2012 to take account of new stats. The charts will update when I enter new stats, but the commentary may not reflect that for a…
I originally wrote this post in September 2012, and updated it at the end of November 2012 to take account of new stats. The charts will update when I enter new stats, but the commentary may not reflect that for a…
I’m an enthusiastic supporter of the adage ”go where the people go” if you want to connect with customers and service users. I believe it applies equally – if not more – in the virtual world, than the physical world. I don’t…